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Help Center

Step-by-step guides for everything on XKD.org. Pick a topic below, or use search to jump straight to what you need.

Getting Started

Creating Your Account

How to register, pick the right invite code, and what happens right after you sign up.

The Public Cert Lookup Tool

How anyone can verify an XKD number, even without an account.

Social Features

Reporting a Public Profile

How to flag content that looks wrong, fake, or inappropriate.

What Happens After You Report a Profile

A behind-the-scenes look at our moderation review process.

Account & Safety

The Quick-Check Security Question

Why simple math questions appear on some forms, and what to do if one seems wrong.

Troubleshooting & FAQ

Step-by-step checks for the most common sign-in problems.

I Forgot Which Email I Used

What to do if you're not sure which address your account is under.

Contacting Support

When to email us, and what to include so we can help faster.

Policies

Acceptable Use Policy

The rules every member agrees to by using XKD.org.

Content Moderation Policy

How we decide what stays up, what comes down, and why.

Data Retention Policy

How long we keep your information after you delete something.

Privacy Policy Overview

A plain-language summary of our full privacy policy.